How to check for a water leak with your meter

Turn off every tap and appliance, read your meter, wait 30 minutes without using any water, then read it again. If the numbers have moved, water is escaping somewhere after the meter. This page times it and does the sums.

Saved on this device

Before you start

The test only works if nothing in the house is using water. Tick these off as you go.

Checklist before the test

Take your first reading

The main numbers are cubic metres. Type every number exactly as you see it, zeros at the front included. The red numbers matter most here: a small leak shows there first.

Wait without using any water

Thirty minutes suits most homes. Your first reading is saved on this device, so you can close the page and come back.

How long to wait

Save your first reading to start the timer.

Take your second reading

Read the meter again before anyone uses water, in exactly the same way.

What your result means

Your result appears here after the second reading. No movement means no water passed the meter while you tested. Any movement means water got past it while everything was meant to be off.

Inside or outside? The stop tap test

If the meter moved, this tells you where the water is going. Close your internal stop tap, usually under the kitchen sink, and turn the kitchen tap on to check the water stops. Turn it off again, then read the meter, wait 15 minutes and read it once more.

Do not force a stiff or seized stop tap. If it will not turn, leave it and call a plumber or ADI.

With the stop tap closed, did the meter move?

Diagram: the water main under the road, the meter chamber at the boundary, the underground supply pipe across the garden, and the internal stop tap inside the house.Pavement and roadYour garden or driveBoundaryHouseWater mainMeterSupply pipe: usually yoursUsually the water company’sInternal stop tapDiagram: the water main under the road, the meter chamber at the boundary, the underground supply pipe across the garden, and the internal stop tap inside the house.PavementGarden or driveHouseWater mainSupply pipe:usually yoursWater companyInternal stop tap isusually under the sink
With the stop tap closed, nothing indoors can use water. A meter that still moves means the leak is on the pipe between the meter and the stop tap.

Leaks to check inside the house

Start with the toilets. A toilet that trickles into the bowl can waste up to 400 litres a day and is easy to miss, because the water goes straight down the pan.

  • Toilets

    Half an hour after a flush, dry the back of the pan and lay a dry sheet of toilet paper across it. Leave it a few hours without using that toilet. Wet or torn paper means the cistern is leaking into the bowl.

  • Taps and showers

    A tap dripping once a second can waste up to 21 litres a day. Check the kitchen, bathroom and utility taps, and the shower head after it has been off for a while.

  • Overflow pipes

    Look outside for a small pipe dripping from the wall or eaves. It usually drains a toilet cistern or a cold water tank in the loft whose valve is not shutting off.

  • Appliances

    Pull out the washing machine and dishwasher and check the hoses and joints behind them. Check a water softener is not stuck mid cycle.

  • The outside tap

    Check it for drips, and check the pipe that feeds it where it passes through the wall.

  • Pipes you cannot see

    Damp patches, lifting floor tiles or a musty smell near pipework can mean a leak in a wall or under a floor. That needs a leak detection engineer.

If you do not have a water meter

Without a meter, a leak does not change your bill, but it can still damage your home. Two simple checks can still point to one.

Listen at the stop tap

Late in the evening, with everything off, put your ear close to the internal stop tap. A hiss or a steady rush of water with nothing running is a warning sign.

The glass of water test

This one needs two people and a stop tap key. One person fills a glass at the kitchen cold tap and keeps the end of the tap under the water. The other turns off the outside stop tap. Watch the glass for five minutes: if the water level falls, water is being drawn back down the pipe, which points to a leak on it.

Turning off an outside stop tap can cut off a neighbour on a shared supply. Check first, and do not force a stiff valve.

When to call ADI

Call if the meter keeps moving with the internal stop tap closed, if you can hear water you cannot see, or if the checks inside turn up nothing and the meter still moves.

ADI Leak Detection traces hidden leaks on water pipes with tracer gas, acoustic listening and thermal imaging. Their methods are chosen to avoid damage wherever possible, and they usually repair the leak on the same day where they can.

  • 25 engineers
  • Around 5,000 jobs a year
  • England, Scotland and Wales
  • Rated 4.7 on Trustpilot

ADI figures September 2026. Trustpilot 1,624 reviews, checked 25 September 2026.

0333 567 2647

Call ADI

Lines open Monday to Friday, 7:30am to 6:30pm

What happens when you call

Not sure yet? Check your water bill or read what happens when you call.